Shipping Policy

At Impressiful, we are committed to delivering your orders promptly and securely. Please review our shipping policy to understand our delivery processes and terms.

Shipping Options

We offer various shipping methods to suit your needs:

• Standard Shipping: Economical delivery within 5-7 business days.
• Express Shipping: Faster delivery option for urgent orders.
• International Shipping: Available for customers outside UAE.

Shipping options, costs, and delivery times will be displayed during checkout based on your location and order details. Alternatively, you can reach out to the support team to confirm the details of your shipment.

Order Processing Time

• All orders are processed within 2-3 business days after payment confirmation.
• Custom or personalized items may require additional processing time, typically 5-7 business days, depending on the complexity of the customization.

Delivery Times

• Local Orders: Delivery within 2-5 business days.
• International Orders: Delivery within 7-14 business days, depending on the destination.

Please note that delivery times are estimates and may vary due to external factors such as customs delays or unforeseen circumstances.

Shipping Costs

• Shipping costs are calculated based on the weight, size, and destination of your order. These charges will be displayed at checkout or communicated via email or chat by your account manager.
• Free shipping may be available on orders exceeding 300 AED.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment's progress.

Customs and Duties

• For international orders, customs duties, taxes, or import fees may apply. These charges are the responsibility of the recipient and vary by country.
• We recommend checking with your local customs office for further details.

Failed Deliveries or Incorrect Addresses

• Please ensure your shipping address is accurate and complete.
• If delivery fails due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.

Lost or Damaged Items

• If your order is lost or arrives damaged, please contact us within 3-5 business days of delivery.
• Provide photos of the damaged item(s) and packaging for quicker resolution.

Contact Us

If you have any shipping-related inquiries or assistance, feel free to contact us:

Email: weimpress@impressiful.com

Phone: +971 52 108 4004

Address: C1 - 1F - SF3340, Ajman

We strive to provide a seamless shipping experience and appreciate your trust in us.